Your questions, answered
Answers to the most frequently asked questions.
basics
An eSIM (embedded SIM) is a digital SIM card built directly into your device, allowing you to activate a cellular plan without a physical SIM card. For travelers, this means you can purchase and install a data plan from Only eSIM before your trip, so you're connected the moment you land—no more searching for local SIM cards or worrying about roaming charges!
An eSIM lets you download a mobile data plan over the internet. With Only eSIM, you simply purchase a plan suited to your destination, scan the provided QR code, and your device will automatically connect to local networks when you arrive. It's the easiest way to stay online while traveling.
Using an eSIM for your travels offers fantastic benefits:
- Skip the Local SIM Hunt: No need to visit local stores or kiosks to buy a SIM card.
- Avoid Roaming Fees: Bypass expensive international roaming charges from your home carrier.
- Instant Connectivity: Get online immediately upon arrival at your destination.
- Multiple Country Coverage: Choose plans that cover multiple countries—perfect for multi-destination trips.
- Flexible Plans: Select from various data volumes and durations to match your travel needs.
- Dual SIM Convenience: Keep your physical SIM for calls and texts while using the eSIM for data.
Nope! With Only eSIM, there's no need to hunt down a local SIM. Set up your eSIM before you travel and enjoy immediate connectivity upon arrival.
setup
Setting up your eSIM is quick and can be done before you leave:
- Select a Plan: Visit our Destinations page to find a plan that fits your itinerary.
- Purchase Online: Complete your purchase through our website.
- Activate Your eSIM: Follow the steps on our How to Install page to scan the QR code and download your eSIM profile.
- Stay Connected: Your eSIM will automatically activate when you reach your destination.
Each eSIM is linked to a single device and cannot be transferred. If you need connectivity on multiple devices, you'll need to purchase a separate eSIM plan for each one.
Managing your eSIM is simple:
- iOS Devices: Go to Settings > Cellular to manage your eSIM profiles.
- Android Devices: Navigate to Settings > Network & Internet > Mobile Network.
Switching between eSIM profiles is easy and can be done in your device's settings. For step-by-step instructions, visit our How to Install page or contact our support team.
Activating your eSIM is quick and usually takes just a few minutes once you have your QR code and a compatible device. We recommend setting it up before your journey for seamless connectivity.
Unfortunately, eSIMs purchased from Only eSIM are not transferable between devices. If you switch devices, you'll need to purchase a new eSIM plan.
compatibility
We support unlocked, eSIM-capable devices—essential for international use. Check our Compatible Devices page to ensure your device is ready for your next adventure. Need help? Reach out to us at [email protected].
We partner with major local carriers in each country or region to provide you with reliable, high-quality connectivity wherever you travel.
Yes! Many modern devices support Dual SIM functionality. You can keep your physical SIM for calls and texts from home while using the eSIM for affordable local data during your travels.
If your device isn't eSIM-compatible, consider upgrading to one that is. Check our Compatible Devices page to find a suitable option for your travels.
plans
Absolutely! By using Only eSIM, you connect directly to local networks in your destination country, eliminating the need for international roaming and saving you money.
Yes, we offer regional and multi-country plans that keep you connected across various destinations. Check out our Destinations page to find the perfect plan for your journey.
Top-up functionality is coming soon! We're working hard to make this feature available, so you can easily add more data whenever you need it. Stay tuned!
Our eSIM plans come with flexible durations to suit your travel schedule—choose from 1 day, 7 days, or 30 days options.
Yes! We currently offer data-only eSIM plans, perfect for travelers who need reliable internet access without traditional voice or SMS services.
support
Keep track of your data by logging into your Dashboard. It's accessible anytime, anywhere—so you can manage your usage on the go.
We want you to be completely satisfied with our service. Please review our Refund Policy for details on refunds and cancellations.
Our dedicated support team is available around the clock! Whether you're planning your trip or already abroad, we're here to help at [email protected].
First, ensure your device is compatible and that you've correctly installed the eSIM profile by following our How to Install guide. If issues persist, don't hesitate to contact us at [email protected]—we're here to assist you anytime.
We're here for you! If you have additional questions or need assistance, please reach out to us at [email protected]. Safe travels and happy connectivity with Only eSIM! 🌍✈️📱
security
Your privacy is our priority! We handle your personal data in accordance with our Privacy Policy. Feel free to read it to understand how we protect your information.
Your questions, answered
Answers to the most frequently asked questions.
basics
An eSIM (embedded SIM) is a digital SIM card built directly into your device, allowing you to activate a cellular plan without a physical SIM card. For travelers, this means you can purchase and install a data plan from Only eSIM before your trip, so you're connected the moment you land—no more searching for local SIM cards or worrying about roaming charges!
An eSIM lets you download a mobile data plan over the internet. With Only eSIM, you simply purchase a plan suited to your destination, scan the provided QR code, and your device will automatically connect to local networks when you arrive. It's the easiest way to stay online while traveling.
Using an eSIM for your travels offers fantastic benefits:
- Skip the Local SIM Hunt: No need to visit local stores or kiosks to buy a SIM card.
- Avoid Roaming Fees: Bypass expensive international roaming charges from your home carrier.
- Instant Connectivity: Get online immediately upon arrival at your destination.
- Multiple Country Coverage: Choose plans that cover multiple countries—perfect for multi-destination trips.
- Flexible Plans: Select from various data volumes and durations to match your travel needs.
- Dual SIM Convenience: Keep your physical SIM for calls and texts while using the eSIM for data.
Nope! With Only eSIM, there's no need to hunt down a local SIM. Set up your eSIM before you travel and enjoy immediate connectivity upon arrival.
setup
Setting up your eSIM is quick and can be done before you leave:
- Select a Plan: Visit our Destinations page to find a plan that fits your itinerary.
- Purchase Online: Complete your purchase through our website.
- Activate Your eSIM: Follow the steps on our How to Install page to scan the QR code and download your eSIM profile.
- Stay Connected: Your eSIM will automatically activate when you reach your destination.
Each eSIM is linked to a single device and cannot be transferred. If you need connectivity on multiple devices, you'll need to purchase a separate eSIM plan for each one.
Managing your eSIM is simple:
- iOS Devices: Go to Settings > Cellular to manage your eSIM profiles.
- Android Devices: Navigate to Settings > Network & Internet > Mobile Network.
Switching between eSIM profiles is easy and can be done in your device's settings. For step-by-step instructions, visit our How to Install page or contact our support team.
Activating your eSIM is quick and usually takes just a few minutes once you have your QR code and a compatible device. We recommend setting it up before your journey for seamless connectivity.
Unfortunately, eSIMs purchased from Only eSIM are not transferable between devices. If you switch devices, you'll need to purchase a new eSIM plan.
compatibility
We support unlocked, eSIM-capable devices—essential for international use. Check our Compatible Devices page to ensure your device is ready for your next adventure. Need help? Reach out to us at [email protected].
We partner with major local carriers in each country or region to provide you with reliable, high-quality connectivity wherever you travel.
Yes! Many modern devices support Dual SIM functionality. You can keep your physical SIM for calls and texts from home while using the eSIM for affordable local data during your travels.
If your device isn't eSIM-compatible, consider upgrading to one that is. Check our Compatible Devices page to find a suitable option for your travels.
plans
Absolutely! By using Only eSIM, you connect directly to local networks in your destination country, eliminating the need for international roaming and saving you money.
Yes, we offer regional and multi-country plans that keep you connected across various destinations. Check out our Destinations page to find the perfect plan for your journey.
Top-up functionality is coming soon! We're working hard to make this feature available, so you can easily add more data whenever you need it. Stay tuned!
Our eSIM plans come with flexible durations to suit your travel schedule—choose from 1 day, 7 days, or 30 days options.
Yes! We currently offer data-only eSIM plans, perfect for travelers who need reliable internet access without traditional voice or SMS services.
support
Keep track of your data by logging into your Dashboard. It's accessible anytime, anywhere—so you can manage your usage on the go.
We want you to be completely satisfied with our service. Please review our Refund Policy for details on refunds and cancellations.
Our dedicated support team is available around the clock! Whether you're planning your trip or already abroad, we're here to help at [email protected].
First, ensure your device is compatible and that you've correctly installed the eSIM profile by following our How to Install guide. If issues persist, don't hesitate to contact us at [email protected]—we're here to assist you anytime.
We're here for you! If you have additional questions or need assistance, please reach out to us at [email protected]. Safe travels and happy connectivity with Only eSIM! 🌍✈️📱
security
Your privacy is our priority! We handle your personal data in accordance with our Privacy Policy. Feel free to read it to understand how we protect your information.