How to use our eSIMs
Follow our comprehensive guide to get your eSIM set up and running. We'll walk you through every step of the process to ensure a smooth experience.
1
Pre-Installation Check
Before you begin, ensure your device is ready for eSIM installation.
Check Device Compatibility
Ensure your device supports eSIM technology. Most recent iPhones (XS and newer) and Android phones (Pixel 3 and newer) are compatible. Check our compatibility page for a full list of supported devices.Prepare Requirements
You'll need: Active WiFi connection, Your device's IMEI number, and Access to device settings.Understand eSIM Basics
Unlike physical SIMs, eSIMs are digital profiles that can be easily switched. You can have multiple eSIMs but only one active at a time.
2
Plan Selection & Purchase
Choose the perfect plan for your needs and complete your purchase.
Coverage Verification
Enter your destination to see available plans. We offer coverage in 200+ countries with detailed network information for each region.Data Allowance Selection
Choose from various data packages based on your needs. Consider factors like trip duration, data usage habits, and planned activities.Purchase Process
Complete your purchase using our secure payment system. You'll receive your eSIM details via email immediately after purchase.Backup Plan Details
Save your QR code and activation instructions. We recommend taking a screenshot or printing them for backup.
3
Installation Process
Follow these steps to install your eSIM profile on your device.
Access eSIM Settings
On iPhone: Settings > Cellular > Add eSIM. On Android: Settings > Network & Internet > Add carrier. Menu locations may vary by device manufacturer.QR Code Scanning
Use your phone's camera to scan the QR code provided in your purchase email. Alternatively, enter the activation code manually if provided.Profile Configuration
Follow the on-screen prompts to set up your eSIM profile. You may need to label it and choose whether to use it for data, calls, or both.APN Settings
In some cases, you'll need to configure APN settings. These will be provided in your installation instructions if required.
4
Activation & Usage
Learn how to activate and effectively manage your eSIM connection.
Initial Activation
Your eSIM can be activated immediately or scheduled for a future date. Most plans activate automatically when you arrive at your destination.Network Selection
Enable data roaming and set your eSIM as the primary data line. Your device will automatically connect to our partner networks.Managing Multiple Profiles
You can store multiple eSIM profiles but only one can be active at a time. Switch between profiles in your phone's settings.Data Usage Monitoring
Track your data usage in your phone's settings or our app. We'll send notifications when you're approaching your data limit.
5
Tips & Best Practices
Maximize your eSIM experience with these helpful tips and troubleshooting guides.