Terms of Service
Last Updated: 18 July 24
1. Acceptance of Terms
2. Use of Our Services
You are authorized to use our website and Services for personal, non-commercial use only unless you have entered a partnership us. You agree not to duplicate, download, publish, modify, or otherwise distribute any material from this site for commercial purposes without explicit written permission from Only eSIM. Unauthorized use of our Services may give rise to a claim for damages and/or be a criminal offense.
You agree not to use the Services for any unlawful purpose or in any way that could harm, disable, overburden, or impair the Services or interfere with any other party's use and enjoyment of the Services. This includes, but is not limited to, hacking, introducing viruses, or engaging in spamming or similar activities.
3. Account Responsibility
When you create an account with Only eSIM, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password.
You must notify Only eSIM immediately upon becoming aware of any breach of security or unauthorized use of your account. Only eSIM will not be liable for any losses caused by unauthorized use of your account, but you may be liable for the losses of Only eSIM or others due to such unauthorized use.
4. Purchases and Payments
Purchasing an eSIM plan constitutes entering and agreement with Only eSIM where you agree to pay the plan and all applicable fees. Upon receipt of the eSIM plan, you are responsible for the eSIM and acknowledge that you have an unlocked device that is compatible with eSIMs.
Only eSIM accepts payments via major credit cards, including Visa and Mastercard, and other payment methods as specified on our website. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges).
The cardholder must retain a copy of transaction records and merchant policies and rules. Only eSIM is not responsible for any unauthorized charges to your credit card by a third party in connection with your use of our Services.
5. eSIM Usage
Our eSIM services provide data connectivity across various regions and countries. The terms of usage, including data limits and duration, will be specified in the respective plan details at the time of purchase. It is your responsibility to ensure that your device is compatible with our eSIM services and to follow the instructions provided for activation.
You agree not to misuse the eSIM services, including but not limited to using the services for unlawful activities, reselling the services without authorization, or exceeding usage limits. Only eSIM reserves the right to terminate or suspend your access to the services if any misuse is detected.
6. Refunds and Cancellations
Refund policies will vary based on the specific eSIM plan purchased. Generally, refunds are not provided once the eSIM has been activated. However, if you encounter issues that are the fault of Only eSIM, such as service outages or technical problems, you may be eligible for a refund or credit. Please contact our customer support for assistance.
You may cancel your eSIM plan before activation for a full refund. Once activated, cancellations are not typically eligible for refunds. In cases of exceptional circumstances, such as a proven inability to use the service due to technical issues, Only eSIM may offer a prorated refund at its discretion.
7. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and disclose information. By using our services, you consent to the collection and use of your information as outlined in the Privacy Policy. This includes the use of cookies and similar technologies to enhance your experience and gather information about your usage of the services.
Only eSIM implements security measures to protect your personal information. However, no transmission of data over the internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.
8. Intellectual Property
All content, software, and other materials available on this site, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the property of Only eSIM and are protected by international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for personal, non-commercial purposes. You may not copy, modify, distribute, sell, or lease any part of our Services or software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.
9. Disclaimer of Warranties and Limitation of Liability
Only eSIM provides its services "as is" and "as available" without any warranties of any kind, whether express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Only eSIM does not guarantee that our services will be uninterrupted or error-free, that defects will be corrected, or that the services or the server that makes them available are free of viruses or other harmful components.
To the fullest extent permitted by applicable law, Only eSIM will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from (a) the use or the inability to use our services; (b) unauthorized access to or alteration of your transmissions or data; or (c) any other matter relating to our services.